What is the free FIXWERX Snapshot?+
It is a practical review of your public site, missed-call exposure, review process, and likely package fit. Email is required to request the Snapshot and removes that address from general cold outreach. Phone is optional and is not SMS consent.
Is the Review Tap Kit included?+
Yes. One Review Tap Kit is included with Get Found and Full Lead Flow so customers can tap or scan after the job and reach your Google review page quickly.
How does Smart Local Presence content work, and can I approve it?+
FIXWERX prepares Google updates and consistent social content using real job photos when available, review highlights, service reminders, business updates, and occasional promotions. We align it to your services and voice, and you can request changes.
Can I add Aria later?+
Absolutely. Get Found is designed to stand on its own, and Aria can be added when you want help answering calls and capturing lead details.
Can Aria use my current number and answer after hours?+
Usually, yes. We can map the appropriate call-routing setup during onboarding. Aria can cover the after-hours, overflow, or busy-time windows you choose, capture the caller’s details, and prepare a clear handoff.
Is voice usage included?+
Aria pricing depends on the call coverage and voice usage your business needs. We’ll confirm what your plan includes, along with any additional usage charges, before launch.
Do I need to replace my existing website?+
No. FIXWERX can connect or tune up a usable existing site. If the Snapshot shows that your front door needs more work, a focused conversion-optimized business site may be included when it fits the active package scope.
What happens after checkout, and how soon can we launch?+
After payment is confirmed, onboarding collects the business details, access, routing preferences, and approvals needed for your package. We configure and test the system, then provide a clear launch schedule based on account readiness and any carrier or platform approvals.
When are SMS features available?+
SMS-enabled features turn on only after any required registration, toll-free verification, carrier review, and consent requirements are approved. Voice or email can be used while SMS approval is pending.
Is a conversion-optimized business site included?+
After a FIXWERX Snapshot, a conversion-optimized business site or site tune-up can be included at no extra cost when it is needed and fits the package scope. It is not a standalone self-checkout offer.
Can I cancel?+
Yes. Monthly plans renew monthly, while annual plans renew yearly and save 2 months. Cancel before the next billing date to stop a future renewal; service continues through the period already paid for.